This study is an evaluation of the effectiveness and impacts of six Commuter Assistance Programs (CAPs) which the Florida Department of Transportation funds to provide Florida commuters with mobility and congestion-reduction services. The Florida Department of Transportation has an interest in understanding how effective the programs are, what services are used most frequently in different parts of the state, and what effect the program services have on the transportation systems in the areas where the programs operate.

We are asking you to take part in this program evaluation study because you are a current rideOn customer.

If you take part in this study, you will be asked to complete an online survey about your experiences with CAP services.  The survey will take approximately 15 minutes to complete, and the data will be collected anonymously.